ASOS is one of the largest online clothing retailers in the UK. Founded in 2000, the brand has built a two-decade-long reputation founded on providing high-quality, trending garments to its customers.
The brand offers the perfect compromise between quality and affordability.
There’s just one problem – ASOS shipping to Canada can be problematic.
The good news is that it’s 100% possible. You just have to go through a few extra steps. Below, I’ll show you how to get your ASOS order shipped to Canada, and outline the shipping duties that you can expect to pay on top of your order cost.
ASOS is primarily based out of the UK and provides free shipping to its UK customers on orders over 35 Euros.
Unfortunately, the same cannot be said for Canada. While Canada and the UK may be politically tied to each other, their economies are separate.
At this time, ASOS does NOT offer direct shipping to Canada.
According to ASOS, this policy is in place due to certain distribution contracts that ASOS has with its suppliers.
This means that ASOS manufacturers may already have an existing brand deal with a Canadian retailer that shares the same manufacturer as ASOS.
While ASOS designs most of its own styles and designs, the company doesn’t sew and manufacture all of its own designs. The way it’s able to maintain its affordable pricing model is by outsourcing its manufacturing.
All of that being said, there is an indirect way to ship your ASOS order to Canada. First, it must be shipped to the United States before being forwarded to your Canadian address. Below, I’ll show you exactly how to accomplish this.
Most of the brand’s customers are located in the UK and surrounding European countries. ASOS ships internationally to many different countries. Unfortunately, Canada isn’t one of them.
Love the ASOS brand? Just because the company doesn’t offer direct shipping to Canada doesn’t mean that you can’t receive your order.
Here’s a quick overview of how ASOS shipping to Canada works:
- Select a package forwarding service in the US
- Shop online and create your order
- Ship your ASOS order to the package forwarding address
- Forward your ASOS order from the US-based “virtual mailbox” to your Canadian address
Package forwarding is a clever way to get around the shipping restrictions imposed by retailers.
It’s a safe, reliable way to ensure that your package gets to you without any issues. You just have to be willing to pay a little bit extra for the service.
What exactly is package forwarding, though? Here’s how it works:
- You’ll complete your online shopping order on ASOS as you normally would
- Instead of shipping the order directly to your Canadian address, you’ll use your “virtual mailbox” address that’s provided to you by the package forwarding service
- This virtual mailbox represents a storage space in a US-based shipping warehouse
- Once the package arrives at the package forwarding center, you’ll be notified and can then ship the package to any Canadian address
Due to legal reasons and contractual agreements, ASOS can’t ship your order directly to your Canadian address. However, the company can send your order to a US address. This is where your package forwarding service comes into play.
The package forwarder will receive your package and keep your order safe. Then, the forwarding service (which is under no legally-binding trade agreement) can ship your order across the US-Canada border.
Since it’s a premium service, you’ll have to pay a little bit extra. If you’re a die-hard ASOS fan, though, it’s worth the cost.
If you’ve never used a package forwarding service before, then you may feel like you’re a bit in over your head. Here’s an easy, step-by-step guide on how to use a package forwarding service to get ASOS shipping to Canada.
1. Select A Trustworthy Package Forwarding Service
First things first, you’ll need to select a reputable package forwarding service. Given the recent explosion in global eCommerce, you’ll find plenty of package forwarding companies that offer Canadian shipping and operate in the US.
Some of the top-rated package forwarders that ship to Canada include:
I recommend doing a bit of research and comparing rates between the various package forwarding companies. Some offer better rates on one-time purchases, while others offer monthly subscription plans.
Subscriptions are definitely worth looking into if you frequently order from US or UK-based retailers with Canadian shipping restrictions.
After creating your account and signing up for your chosen package forwarding service, you’ll be given a virtual mailbox address. This is what you’ll use as your “shipping address” when placing your order with ASOS.
- Related Reading: The Best Food Delivery Services In Canada
2. Shop Online With ASOS & Add Items To Your Cart
Now that you have your virtual US mailbox set up, it’s time to do some online shopping! Visit the ASOS website, go to the bottom of the page, and make sure that you’re shopping their US-based collection:
This part is important since ASOS has restrictions on some items that they aren’t allowed to ship to the USA (for the same reasons why they can’t ship anything to Canada).
Once you change your ‘Shopping From’ location to the US, you’ll be able to browse the ASOS US collection, which includes most of their primary styles. Add all of the items to your cart and finalize your order.
3. Ship Your ASOS Order To The Virtual Mailbox
Now, it’s time to check out.
This process is the same as if you were buying from a Canadian-based online retailer. There’s just one key difference: you won’t enter your Canadian home address as the shipping address.
Instead, you’ll enter the US-based address of your virtual mailbox given to you by your package forwarding service.
Note – you’ll still want to use your Canadian billing address for your debit or credit card. Otherwise, the purchase may get declined. ASOS doesn’t mind if you pay with a Canadian-based card. They just can’t ship your order to Canada.
Finalize your order and confirm that everything is correct.
4. Forward Your Shipment To Your Canadian Address
Since your ASOS order is being shipped overseas from the UK to the US, shipping will take a bit longer than the company advertises for UK-based shoppers.
Don’t be surprised if your order takes up to a week or two longer than you expect, given the current backlog in global shipping.
Once your ASOS order arrives at your US-based virtual mailbox, your package forwarder will send you an email, letting you know that your package has arrived. Typically, they’ll also include photos, verifying the condition of the package.
From here, you’ll be able to select how you’d like your order shipped from the US to Canada. Depending on the forwarding service you’re using, you should be able to choose from economy shipping options (which can take up to a month) and expedited shipping options (which may arrive in less than two weeks).
At this point, you’ll also be able to add insurance to your package. This covers your cost in the event that the package is lost, stolen, or damaged during transit.
Prior to 2020, extra shipping duties were assessed to most cross-border orders coming into Canada.
This often resulted in an extra 15 – 25% of extra taxes and fees. However, the United States-Mexico-Canada Agreement (USMCA) changed all of that in 2020.
This deal was reached to accommodate the increase in global eCommerce sales during the pandemic. As a result, Canadians don’t have to pay any extra shipping duties for orders under $150 CAD.
If your order is over $150, though, you will have to pay additional duties of up to 18%. Here’s the fee schedule, depending on the category of items you’re shipping across the border:
|Item Category||Customs Duty Fees|
|Health & Beauty Products||18%|
If you’re ordering from ASOS, your order should fall under the ‘Fashion’ category, so it should be an 18% fee. As long as your order is under $150 CAD, the duties fee will not apply.
What is ASOS’s return policy for orders shipped to Canada?
ASOS offers the following return policy for orders shipped to Canada:
- Timeframe: You can return your items within 45 days of receiving your original order.
- Condition: Items must be returned in original packaging with all tags still attached. Items must be unworn, unwashed, and undamaged.
- Refunds: ASOS will refund the amount you paid for your items back to your original payment method. This includes the price of the items plus the original delivery charge. Please note that it may take up to 10 business days for the refund to appear in your account.
- Costs: Returns to ASOS are not free for orders shipped to Canada. You’ll be responsible for the cost of return shipping.
- Process: To start a return, you’ll need to fill out the returns form provided with your order and then post it back to ASOS using your chosen carrier
Thanks to the recent US-Canada-Mexico trade deal, Canadians no longer have to pay excessive duties on most orders under $150.
As long as you’re willing to pay a package forwarding service extra money and have a few extra weeks to wait for your order to arrive from overseas, then ASOS shipping to Canada is 100% possible.
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