TD Direct Investing Review 2021: TD Bank’s Trading Platform

Everybody wants to find a cheaper way to invest. This has led to a rise in discount brokers and trading platforms across Canada.

Several major banking institutions in Canada have also started offering online brokerages to compete with the non-banking platforms.

In this TD Direct Investing review, I will tell you all about the online brokerage product offered by The Toronto-Dominion Bank. 

I hope my review will give you the information you need to decide whether you want to use it for various trading goals.

Our Verdict

TD Direct Investing

Online Broker/Trading Platform

TD is a solid big bank pick for a trading platform, yet it still falls short of the best that Canada has to offer.


  • Regulated online brokerage
  • Has flexible platforms
  • Offers Markets and Research Center
  • Has a Learning Center


  • High fees compared to competitors
  • Limited funding options
  • No free ETF trades
  • Only high-cost Series A mutual funds available
  • Restricted leverage

Things to consider before choosing a discount broker

Discount brokers, also known as trading platforms, are usually the cheapest way for Canadians. Here are some important things you should consider when choosing a discount broker:

  1. Fees: The name of the service is discount broker, so having low fees should be the most important factor in choosing one.
  2. Platform: No matter how cheap a discount broker is, you must make sure that the trading platform is easy to use and the reporting features are easy to understand.
  3. Features: You must see if the discount brokers features satisfy your investment needs. For example, if you are planning to make lots of trades, you might need different analytics than a buy-and-hold investor.
  4. Customer service: Try to gauge how much support you can receive if you need it by contacting them before you buy, or reading reviews like this one.

Let’s go over these points in detail and more below.

What is TD Direct Investing?

TD Direct Investing Logo

TD Direct Investing is seemingly a new online brokerage. However, it is one of the first online trading platforms in the country that helped people make various trades. Founded in 1984, it began as TD Waterhouse Discount Brokerage. It is one of the most significant discount brokers in the country with the backing of the Toronto-Dominion Bank.

TD Bank is the largest Canadian bank in terms of the assets it manages. As of April 30, 2020, Toronto-Dominion had $1.7 trillion in assets under management, making it one of the world’s leading financial services firms. TD Direct Investing allows you to work with a discount brokerage offered by one of the most reputable banks in the country.

TD was also the first online broker in Canada when it introduced WebBroker in 1996. TD Direct Investing is its latest offering that it started in 2011 that allows its clients to trade on a variety of platforms from desktop computers to smartphones.

Features and Benefits

In this section of my TD Direct Investing review, I will cover the online brokerage’s essential features. I will highlight basic information you should know about the platform, how much you can expect to pay in commissions and fees while using it, and other aspects that give you a better idea about how TD Direct Investing is different from its peers.

Accounts Offered by TD Direct Investing

TD Direct Investing offers you a broad range of account types you can open with the broker. You can use various account types to cater to different short- and long-term trading goals. The account types include most of the accounts you can expect to open with online brokers and traditional bank, including:

  • Cash accounts
  • Margin accounts
  • Tax-Free Savings Account (TFSA)
  • Registered Retirement Savings Plan (RRSP)
  • Registered Education Savings Plan (RESP)
  • Locked-In Retirement Accounts (LIRA)
  • Registered Retirement Income Fund (RRIF)
  • Life Income Funds (LIF)
  • Registered Disability Savings Plan (RDSP)

TD Direct Investing Pricing and Fees

Person looking at pricing charts

TD Direct Investing allows you to trade various types of assets with your capital through the platform. You can expect to pay different kinds of expenses when using the platform, from commissions to maintenance fees. I will tell you about the costs you should expect when you use this platform in this section of my TD Direct Investing review.

TD Direct Investing Exchange-Traded Funds and Mutual Fund Commissions

TD Direct Investing does not offer any discounted rates or special prices for buying Exchange-Traded Funds (ETFs) through the platform. It standardized its ETF commissions to a flat rate of $9.99 per trade. 

No bank-based online brokers are offering free ETF purchases except for Scotiabank’s iTrade. TD Direct Investing’s commission applies to each trade, no matter what the size is.

Example: If Person A purchases $100 worth of ETFs in one trade through the platform and Person B purchases $100,000 of ETFs in a single trade through the platform, both of the clients will have to pay $9.99 for their respective trades.
Person A would have to pay a massive 9.99% of the total amount in fees, while Person B will have to pay a meager 0.000099%.

The flat rate makes it more attractive to purchase ETFs through the platform for larger trades. While the flat rates put TD Direct Investing in line with most bank-based brokerages, it is still quite expensive compared to most non-bank based platforms.

TD Direct Investing does not charge you any commissions to help you buy, sell, or switch mutual funds through the platform. The no-cost mutual fund trading comes at the cost of limited options compared to other platforms. 

TD Direct Investing allows you to only trade with A series mutual funds, which come with a management fee of 2.25% beyond the cost of the funds. That is twice as expensive as F series funds that have a management fee of 1.11% that are available through other platforms.

TD Direct Investing Stock Commissions

The commission to trade equities like stocks is also a flat $9.99 per trade for most investors. If you trade actively with more than 150 trades per quarter using the platform, TD lowers the commission to a flat rate of $7 per trade. It may be more expensive than most non-bank brokerages, but it is a massive change from its $45 commission that TD Direct Investing used to charge most of its clients.

TD Direct Investing Options Commissions

Trading options through the platform also applies the standard $9.99 per trade for regular traders and $7 for active traders with over 150 trades per quarter. When you trade options, there is an additional cost of $1.25 per contract.

TD Direct Investing also charges a quarterly fee of $25 for clients with an overall balance with the firm of less than $15,000. The firm waives this quarterly fee if you place three or more commissionable trades per quarter or maintain a Registered Disability Savings Plan. Mailing any paper statements carries the charge of $2 per statement and $2 for trading confirmation mails.

TD Direct Investing Platform Ease of Use

Person using an iPad or tablet

TD Direct Investing is one of the first in the industry to offer online brokerage options to clients. TD Direct Investing provides you with a choice of various trading platforms for your needs. The WebBroker online trading platform is its most popular offering. 

However, it also offers a simpler TD app that allows you to use TD Direct Investing from your smartphone and other compatible devices. Besides its TD app and WebBroker, TD Direct Investing also offers Active Trader and ThinkOrSwim. Both of these are desktop-based trading platforms.

The different platforms allow TD Direct Investing customers to trade using various devices. You can take control of your individual investments and portfolio, manage your investments, research markets in substantial detail with the tools they provide, and trade across different markets.

The platforms are surprisingly elegant, simple, and intuitive. The menu has more straightforward options that make it easier for you to navigate the platform, whether you are using it through the desktop or a smartphone.

TD Direct Investing Education and Trading Tools

The brokerage offers a broad range of useful trading tools and educational resources at your disposal to make well-informed trading decisions. The platform does not give you advice, but it offers you all levels of online resources that can help you understand various aspects of what it takes for self-directed investing.

WebBroker is its most comprehensive platform in terms of giving you these resources, which include:

  • Easy to understand how-to training videos and tools
  • Simple explanations for a wide range of trading subjects
  • Live interactive online master classes daily
  • Webinars
  • Platform tours

The Markets and Research Center is rich with market insights and research tools that you can use to understand the market as both an active and a long-term investor. You can perform market analysis and find better potential opportunities. The Markets and Research Center offers several tools, including:

  • Screeners to scan and filter instruments according to your criteria
  • Real-time commentary and news streams
  • Research reports from expert analysts that work for TD Securities, TD Economics, and third-party resources like Morningstar and Thompson Reuters
  • Interactive charting to help you conduct in-depth technical analysis
  • Watchlists and alerts
  • MoneyTalk videos that give you actionable ideas

TD Direct Investing certainly beats most of its closest competitors when it comes to its educational and market research tools.

TD Direct Investing Customer Service

anything relevant for customer support

TD Direct Investing has a team of investment representatives available to offer you help around the clock. They can answer your questions to help you with your investment needs over the phone. There are no live chat features to cater to customer support. TD Direct Investing makes up for the lack of live chat support by ensuring the availability of experts through the phone to cater to your needs in multiple languages.

Is TD Direct Investing Safe and Legit?

TD Direct Investing is a direct subsidiary of the TD Bank Group, one of the world’s most significant financial services companies. That is one of the biggest factors working in favor of the platform. As a customer, you can rely on the provision of safety and security from the TD Bank itself. The integrity of the online brokerage is never in question.

TD Direct Investing is a member of the London Stock Exchange and a member of the ICAP Securities and Derivatives Exchange that provides oversight of the firm to protect investors further. TD Direct Investing is a member of the Investment Industry Regulatory Organization of Canada that also protects its clients’ investments.

Alternatives for TD Direct Investing

When I think of alternatives for the platform RBC Direct Investing, Questrade, and Wealthsimple Trade come to mind. Here’s how they compare to TD Direct Investing.

TD Direct Investing vs. RBC Direct Investing

RBC Direct Investing is the online brokerage product offered by the Royal Bank of Canada. Similar in many ways to TD Direct Investing, RBC Direct Investing has a very strong customer support experience. It has an industry-leading response time to answer client queries, and it offers online live chat functionality. 

The platform also provides fantastic educational resources, but they are not as comprehensive as TD Direct Investing’s educational and research tools.

TD Direct Investing vs. Questrade

Questrade is the most popular online broker platform in Canada. It is one of the non-banking products that gives the likes of TD Direct Investing a run for its money due to the platform’s lower fee structure and overall functionality. In my opinion, Questrade is the best platform available.

While it may not offer the comprehensive educational and market research tools that TD Direct Investing has to offer, it offers substantially lower costs for you to use the platform. You can learn more about the platform in my Questrade Review.

TD Direct Investing vs. Wealthsimple Trade

Wealthsimple Trade is another non-bank online brokerage in Canada that has become vastly popular among self-directed investors. It is one of the most inexpensive discount brokers you can use. Wealthsimple Trade relies on foreign currency conversion fees to make revenue, and it does not charge you any commissions for trading stocks using the platform.

Since it relies on currency conversion fees, it does require you to trade US-listed securities with the platform. You will essentially be paying 1.5% fees for every US stock and ETF you trade in your portfolio using the platform. You can learn more about the online broker in my Wealthsimple Trade Review.

PlatformFree ETF PurchasesStock Trading FeesAnnual Fees
TD Direct InvestingNo$7 – $9.99$100
RBC Direct InvestingNo$6.95 – $9.95$100
QuestradeYes$4.95 – $9.95
Wealthsimple TradeYes$0


With an overwhelming number of online brokers available in the market, a firm with the backing of a reliable name can be a welcome sight for many self-directed investors. If you want more control over your investments and prefer the integrity of a major financial institution to guarantee your funds’ safety, TD Direct Investing certainly seems like an excellent option.

The guarantee comes at the cost of higher fees compared to non-banking firms like Questrade and Wealthsimple. However, it does give you a better chance to learn and become more confident with self-directed investing.

If you don’t mind the higher fees and commissions, TD Direct Investing gets a Wealth Awesome thumbs up from me. You can check out the platform yourself on TD Direct Investing’s website here.

TD Direct Investing Review
TD Direct Investing Review 2021: TD Bank's Trading Platform

Want to invest for cheap in Canada? Check out this TD direct investing review, TD Bank's trading platform for Canadians and save money

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Editor's Rating:
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Author Bio - Christopher Liew is a CFA Charterholder with 11 years of finance experience and the creator of Read about how he quit his 6-figure salary career to travel the world here.

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13 thoughts on “TD Direct Investing Review 2021: TD Bank’s Trading Platform”

  1. They do offer their own D-series mutual funds, which has lower MER.

    A major problem with them is that Webbroker is frequently down. Try search #webbroker on Twitter and you will see.

  2. Do not use TD. It takes 20 min to log on with the password, then it will freeze.
    The customer service is also terrible.
    This was a good product 15 years ago, but not now.

  3. Customer service hours are no longer 24/7 but 5 workdays a week and the hours are reduced to slightly longer than trading hours.
    Using my desktop computer, online trading and very minor account changes are still barely adequate, but if one needs to make a non-trading phone call (#3, #3), expect to wait at least an hour or 2 over the phone. Even then you may have to do it all over again when somebody at TD Direct Investing screws up. This has happened repeatedly to me on several occasions even before COVID and now it’s even worse.


  5. TD Direct Investing allows you to only trade with A series mutual funds, which come with a management fee of 2.25% beyond the cost of the funds.

    Do you mean that you pay TD an additional 2.25% on top of the MER that you pay the mutual fund?

    • Hi Jerri, I meant that Series A funds are usually around 2.25% total MER, and Series F is usually around 1% lower than Series A. It’s not an additional 2.25%. Series F is the same as Series A, except without the sales charge, which you shouldn’t be paying at all if you’re using a discount broker.


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