Oaken Financial Reviews 2022: Underrated Online Bank in Canada

Are you also tired of the low-interest payouts of traditional banks on savings accounts? I’m in the same boat.  

Our traditional banking system has been dominated by the Big Five Banks of Canada such as RBC and TD. They offer a personal banking experience with their large brick-and-mortar footprint.  

They are also covered by the CDIC, which means you won’t lose your deposits even if a situation like the Great Recession hits up to a certain amount.

However, their low-interest rates on saving accounts are one thing that has always bothered me.

These low-interest offers by big banks could become a thing of the past if you open an account with Oaken Financial.

Oaken Financial is an online bank that offers you high-interest saving accounts and also lets you invest in Guaranteed Investment Certificates (GIC). 

For people who want to stash their money into a virtually zero-risk environment while also getting some interest that is worthwhile on it, Oaken Financial can be a better alternative.

Our Verdict
Oaken Financial Reviews 2021
8/10Our Score

Oaken Financial

Online Bank

Various safe investment options: High-interest savings account, registered and non-registered Guaranteed Investment Certificates.

Deep-rooted financial history: From the years of the good reputation of Home Bank and Home Trust Company.

Two deposit issuers: Both Home Trust Company and Home Bank issues deposits on Oaken’s behalf that are protected with CDIC’s coverage.

Easy to approach:  Online, phone, in person, mail, you can do business with Oaken the way you want.


  • Higher upfront interest rates with no strings attached
  • No recurrent charges whether you open a savings account or get a GIC plan
  • Flexible maturity terms— from 30 days to 5 years
  • No minimum balance requirements for a savings account


  • Online-only operations— not for those who are accustomed to traditional banking setup
  • Doesn’t have a dedicated mobile app like other online-only financial services
  • Investment options are limited to GICs

Oaken Financial Review: What is Oaken Financial?

Oaken Financial is the subsidiary of Home Bank that is helmed by Home Trust Company— Canada’s largest independent trust company. It was launched in 2013 and since then has become one of the top online banks in the country. 

An online-only bank, Oaken offers high-interest rates on GICs in RRSP, RRIF, and TFSA as well as letting you open a no-frills savings account.

Like other online banking outlets, Oaken Financial is able to offer good interest rates on savings accounts because it doesn’t have to deal with the mounting overheads that the traditional banking system has to put up with.

Oaken Financial Services

Oaken Financial primarily offers two services: Guaranteed Investment Certificates and Savings Accounts. Let’s break down these services. 

Oaken Financial Savings Account 

Oaken Financial Savings Account 

The best thing about Oaken Financial Savings Account is it that doesn’t involve fine print terms and conditions as far as interest rates are concerned. You get a 1.25% upfront annual rate on the amount you deposit in the Oaken Financial Savings Account— no more, no less.

The other good thing is that you are not spoiled for choices. There is only one type of savings account that you can open with Oaken Financial. I have opened a savings account in Oaken Financial for three reasons and think that they will also resonate with you.

  • High-Interest Rates: It goes without saying that high-interest rates are the first thing that pushed me to find out more about Financial. Getting a 2.30% rate with no strings attached— it is definitely one hell of an offer. 
  • Unlimited Feeless Transactions: This feature has allowed me to use it as a checking account. 
  • No Minimum Balance: I am not under any pressure to maintain a minimum balance to keep the account running. This peace of mind goes a long way. 

Also, there are no monthly, annual, registration, and “out of the blue” service charges. However, there are some chargeable items that I will mention in the fee section.

Oaken Financial GICs 

Oaken offers both registered (TFSA, RRSP, RRIF) and non-registered GICs.

Oaken Financial Non-Registered GICs

Non-registered GICs are not bound by contribution limits. You can contribute to a non-registered GIC as much as you like. However, the principal and compound deposited in non-registered GICs are tax liable. Non-registered GICs further branches into personal and commercial GICs.

Personal GIC

As the title implies, these GICs are available for individuals who want to stash their savings into a safe investment. Some of the highlights of Oaken Financial GIC are:

  • Available in both cashable and non-cashable forms
  • Available in various short-term (monthly) and long-term (yearly) terms— from 30 days to up to 5 years
  • Several interest payout cut-offs— monthly, semi-annually, annually, at maturity

Commercial GIC 

It also offers the same benefits and rates as personal GICs. However, Oaken Financial offers this GIC only to trusts, registered estates, and organizations instead of individuals. 

Oaken Financial Interest Rates on Non-Registered GICs 

Oaken Financial Interest Rates on Non-Registered GICs 

Interest rates on long-term, short-term, and cashable GICs are the same across the non-registered plans.  This link gives an overview of the interest rates offered on non-registered GICs.

Here are the different non-registered GIC types offered by Oaken:

Long-term GIC interest rates

It ranges from one to five-year terms. The longer the term, the higher the return. Also, Oaken increases the rate if you opt for a longer payout cut-off. 

Short-term GIC interest rates

For less than one year GICs

Cashable GIC Interest Rates 

Cashable GIC requires you to deposit $1,000 at least. 

Oaken Financial Registered GICs

Oaken also lets you hold GICs inside your registered savings accounts such as RRSP and TFSA. It is a good option to choose if you want to grow your investments while enjoying tax leniency. 

Registered GICs Interest Rates 

Oaken Financial doesn’t offer multiple interest payout options on registered GICs. You only get your annually compounded interest returns at the maturity of the chosen term. See here for the most up-to-date rates.


You can choose between Home Trust Company and Home Bank as your deposit issuer. I don’t think there is any difference between either of them, because both are separate members of the CDIC and offer coverage on your deposits up to applicable limits. 

Oaken Login and Opening an Account

Signing up with Oaken Financial and opening accounts is easy. Go to this link, and you will be greeted by the below window.

You can see that Oaken offers different modes of opening accounts, with your convenience in mind. You can go digital and open the account without going anywhere by clicking on the green button. You can go old school and make an appointment to open it in person as well. You can also start the process via email or phone. 

Oaken Financial FAQ

Is Oaken Financial a member of CDIC?

Yes, Home Bank and Home Trust Company, the primary deposit issuers of Oaken are CDIC members. The CDIC offers deposit insurance at up to $100,000 per name registration for every deposit including principal and interest amounts. 

Does Oaken Financial follow Home Bank fee plans?

No, Home Bank fees and revised charges have no bearing on Oaken’s fee plans. 

Are interest rates at Oaken Financial the same across the board?

Yes, you will get the same interest rate no matter which deposit issuer you choose. 

What happens when GICs matures at Oaken Financial? 

Oaken Financial gives you the option of auto-renewal on your investments. If you choose that option, your investment will move into the new term upon maturity.

How does Oaken Financial Interest Rates Compare to Competitors?

Oaken Financial is offering one of the highest interest rates among the online-only Canadian banks. Only EQ bank, Tangerine, and Wealthsimple Cash are offering higher rates than Oaken Financial. 

Oaken Financial and EQ Bank 

EQ Bank has a slight edge over Oaken Financial because it is offering an excellent interest rate with all the perks (no transaction fees, no minimum balance requirement, etc) that Oaken savings accounts offer. 

Oaken Financial and Motusbank 

Oaken Financial fares well than Motusbank with its interest rates. Currently, Motusbank is offering a high-interest rate with its savings accounts in comparison to Oaken Financial. 

Oaken Financial Fees 

Oaken Financial charges nominal fees for hardcopy statements. Moreover, you have to pay a deposit fee for any dishonored check. Also, if an account has been dormant for 2 years or more, you need to pay an annual fee to keep it active. The overview of chargeable and no-fee items is given below.

Oaken hasn’t revised these charges since May 2018.

Is Oaken Financial Safe and Legit?

Oaken Financial has standardized 128-bit encryption for the exchange of all confidential financial information. It is the most secure encryption module and is available on most browsers. Oaken Financial only allows non-financial information transactions on browsers featuring 40-bit encryption. 

How to Close Oaken Financial Account

There is no automatic, online way to close yourOaken Financial Account. You will need to get in touch with its customer support and ask them to initiate the process. 

Oaken Financial Contact and Customer Service

Oaken Financial Contact and Customer Service

You can reach out to Oaken Financial customer service through phone and email.

Phone: 1-855-OAKEN-22 (625-3622)
Email: service@oaken.com

You can also set in-person appointments with customer representatives in their offices at the following four locations. 

  1. Vancouver

200 Granville St.
Suite 1288
Vancouver, BC  V6C 1S4

  1. Calgary

517 – 10th Avenue SW,
Calgary, AB  T2R 0A8

  1. Toronto

145 King Street West
Concourse Level
Toronto, ON  M5H 1J8

  1. Halifax

1949 Upper Water Street
Suite 101
Halifax, NS  B3J 3N3

Hours: Monday to Friday, 9:00am to 5:00pm

Is Oaken Financial Right For You?

Get Oaken Financial if:

  • You want a high-interest savings account that will pay you more than the big banks
  • You don’t need to go into a branch to talk to an advisor for your banking needs

Oaken Financial – Who This App is NOT for

Don’t get Oaken Financial if:

  • It’s very important for you to have a financial advisor to talk about your account
  • You’re looking for a comprehensive online bank that will handle things like investments and mortgages.


If you’re just looking for somewhere to park cash that will earn you enough interest to keep pace or beat inflation, Oaken Financial is a great option. 

Let me know if you give it a try, and what your thoughts are on the product in the comments below!

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Author Bio - Christopher Liew is a CFA Charterholder with 11 years of finance experience and the creator of Wealthawesome.com. Read about how he quit his 6-figure salary career to travel the world here.

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6 thoughts on “Oaken Financial Reviews 2022: Underrated Online Bank in Canada”

  1. Have been a customer for years, but I get annoyed with the financial institutions lack of co-ordination. Frequenty get emails regarding GIC renewal instructions…which are already there = on their files. They can’t help themselves, and email same message twice. Message “provide us with your instructions or contact us” which is just stupid since the instructions are on their file!!!!
    Drives me nuts. All the need to do is check prior to mass email x 2
    Wish I could send this to the president of Oaken, or the VP!

  2. I’ve had a very positive experience with Oaken. Their GIC rates are great right now (I recently opened two) and their HISA currently offers 1.6% interest. EQ also offers 1.6% on their HISA but they just limited the amount of money (per transaction) that I can E-transfer INTO my HISA with them, so I am closing my account with EQ and moving my money back to Oaken, where my deposits are not restricted.

  3. It is my big mistake to buy GIC from Oaken. Its interest rate is extremely low, it is not enough to cover today inflation. There is no way you can cash your money out until the maturity date. I have a similar GIC account in Royal Bank. At least they allow me to withdraw my GIC without the earned interest.

    Don’t buy GIC from Oaken.

  4. worse experience
    I think i have done a biggest mistake to transfer all my funds from different institute to oaken. Now what is happening is I had my investments with 13 different institute, I transfer all my money from different institutes to oaken but these people they did not put in my account. so whenever I call oaken customer service they said that they can see all the transfer forms but they don’t know where the money is.
    If you ask to speak to a supervisor they will say supervisor is not here but supervisor will call you
    never heard back from supervisor
    I transfer all my money in Feb 2021 and today is June 22 2021
    still looking for my funds
    So guys be careful and never ever go to oaken financial
    worse worse experience

  5. Oaken also charges a $20 Canadian fee for a dishonoured transfer of funds from an external bank. This is not listed in their fee schedule. Beware TD bank and available funds at TD bank while or whilst transferring money to Oaken. Sometimes what you see is not what you get at TD bank.


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